Frequently Asked Questions

Merchant

Can a customer use the approval obtained in my store, at another retailer?
No, approvals are merchant specific.

When do I get funded?
We fund within 24 - 48 hours after delivery is confirmed.  Funding occurs via ACH directly into your account. 

How do partial deliveries affect funding?
Because the customer is leasing the merchandise, all items must be delivered before funding takes place.

What if I need to revise a lease that’s already been submitted?
The online portal allows you to cancel and edit the lease any time prior to funding.

Do I collect the initial payment or does Acima?
The merchant always collects the initial payment and any additional funds the customer would like to pay, at the time of the sale.

If it’s not being financed, what type of program is it?
Our program is a lease-purchase financing program.  We are financing this purchase on behalf of the customer.  However, we are doing it in a way that allows the customer to enjoy all of the benefits of a lease, along with the option of purchasing the property from us at a discount, throughout the duration of the lease.  The difference between us and other mainstream financing companies is that we don't look   at traditional credit scores when we make decisions.

How does the customer make payments?
All payments are drafted automatically on the customers pay date.  However, a customer may make additional payments by calling us at 801-297-1982.

How are the payment amounts calculated?
Unlike traditional financing, our program is not based upon a set interest rate. We simply purchase the merchandise from the merchant and the customer leases it from us until it’s paid off. Generally speaking, the customer will pay 17% of the invoice amount per month. 

How long will it take my customers to payoff?
All of our agreements are 12-months in length. However, we offer multiple early payoff options that benefit the customer – resulting in  an average lease length of less than 12 months.  

How do Acima's early purchase options work?
We provide two early purchase options to our customers. The 90-Day Option allows a customer to pay the Lease Amount + $10 within the first 90 days of the agreement. The Early Buyout Option allows the customer to pay a discounted portion (between 25% and 50%) of the remaining payments due, in one lump sum at any time after the first 90 days of the agreement.

What type of marketing and support does Acima offer merchant partners?
Your success is our success, so we’ll work with you to make sure that all of your customers (and potential customers) know that Acima’s program is available, and the best of its kind. We provide extensive marketing support from posters and banners, to table displays and brochures. We also provide online marketing support to make certain that every customer visiting your site can easily apply online. 

Why should I offer a no-credit-needed finance option?
The no-credit-needed market is exploding – serving 4.8 million households, and generating $8.5 billion in annual sales (and growing!). If you’re not offering a no-credit-needed program, you’re missing out on customers. Lots of them!

Customer


What do I need to qualify? 

  • US government-issued photo ID and SS# or ITIN#
  • Three months of history with your current employer or current source of income.
  • Deposits totaling at least $1,000 per month into a checking account that has been open for 90 days or more.
  • No NSFs, excessive overdrafts, or negative balances on your current checking account.

How much can I be approved for?
Up to $3,500.

How do I make my payments?   
Automatically via ACH through the checking account you applied with.

When do my payments begin?  
Once delivery is confirmed by the retailer your first payment will automatically draft on the pay date following a seven-day grace period.

What if I have more than one source of income?
No problem. The online application allows for more than one income source to be included.

Can I apply with a co-applicant?
Yes, the online application allows for a co-applicant.

What are my pay off or early purchase options?

  • 90-Day Option: your customer can buyout for the Lease Amount + $10.
  • Early Buyout Option: after 90 days, your customer can buyout at any time and save 25% to 50% of remaining payments (depending on the state).
  • 12-Month Option: your customer can make all scheduled payments for 12 months and then own the items outright, no additional fees required.

How much will this cost me?
The cost to acquire ownership depends on whether or not you exercise one of the early buyout options. The 90-Day Option will cost you $10. The Early Buyout Option allows you to pay a discounted portion (between 25% and 50%, depending on your state) in one lump sum, at any time after the first 90 days of the agreement. If you choose to pay off the lease over the 12-month term, your cost will be the total of those payments, there is no buyout fee. 

What if I change my mind and want to return my items?
During the first 60 days returns are allowed at the sole discretion of the retailer, after the 60 days you can return the merchandise by contacting Acima to arrange pickup. Please keep in mind once the lease agreement is signed, you will be required to meet your 60-day minimum lease term unless you retailer has arranged for a return. 

Will this get reported to the credit bureau?
We report all payments, positive or negative, to Experian.

When will I own the merchandise?
You own the property once you have met any of the above early pay off options, or once you have made the regularly scheduled payments during the 12-month term.

Interested?

Enroll Today
Learn more by giving us a call at 801-297-1984, emailing merchants@acimacredit.com or visit www.acimacredit.com